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How providers can stop driving patients to the emergency room

Navigating through care options as a patient can be confusing. When left with the decision themselves, nonurgent patients are choosing emergency departments more than any other available option. Is the healthcare industry driving patients to the wrong care setting?


Patient engagement and AI shined bright at HIMSS19

There was a ton to unwrap from HIMSS19 in Orlando, Florida. From the new interoperability rules that were released by CMS, to the glitz and glam of the overwhelming number of healthcare company booths on full marketing display, there was a lot to digest. Luckily, some of our naviHealth experts sat down and tried to make sense of all of it for you. Here are three overarching themes from HIMSS19 that will have a significant impact in 2019 and beyond.


Chronic care management will separate leaders from the pack in 2019 (and beyond)

Healthcare organizations and providers will both be renewing their focus on chronic care management in 2019 for a number of different reasons. With 90% of the nation’s healthcare expenditures being spent on chronic care patients, managing this population can lead to improving quality of care while also helping reduce cost. naviHealth Chief Medical Officer Dr. Jay LaBine shares some insight on how providers can keep patients at the center of the care continuum while finding innovative ways to manage chronic care.


Consumers, payers and providers are embracing the value of Medicare Advantage

Open enrollment for Medicare Advantage plans is predicted to swell as educated consumers increasingly flock to plans that align neatly with their evolving health interests — and value-based care plans like Medicare Advantage (MA) fit the bill. As providers and payers partner to preserve a competitive edge in the growing MA market, they offer new and innovative MA benefits and services to drive member satisfaction and enrollment. Here’s why healthcare consumers, providers and payers are seeing the advantage of Medicare Advantage.

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At least 30% of all emergency department visits are for nonurgent care, according to multiple studies. Are we driving #patients to the wrong care setting? In our latest Essential Insights piece, we sat down with Dr. Andrew Wagner from @DispatchHealth. navihealth.com/essentialinsig…

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Did you know that over 50 million people in the US live with chronic pain? Each September, during #PainAwarenessMonth, @US_Pain shines a light on the issue and its effects. Here's how you can get involved: ow.ly/ewcZ50w3at9 #LetsTalkAboutPain pic.twitter.com/o9c04xQexe

Gina Bruno, Vice President of Value-Based Care at naviHealth, had a chance to comment on the problem of overlap in CMS' various payment initiatives, including #ACOs and #bundledpayment programs. twitter.com/modrnhealthcr/…

As the healthcare market in the US continues to shift toward patient-centered models of care, the member experience has emerged as a crucial focus. View our infographic detailing the top 5 ways companies can deliver a complete experience. Learn more at navihealth.com/whatstheimpact pic.twitter.com/SQeQTxDZLR

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